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Full Time

Senior Full Stack Engineer

  • Location : Chicago, IL

  • Department : Software Engineering

  • Min.Experience : Mid Level

Lumere, a GHX company, is an organization comprised of clinicians, researchers, pharmacists and strategic thought leaders focused on helping health systems eliminate unwarranted clinical variation and cut unnecessary costs—specifically related to device and drug selection and utilization.

What you’ll be doing

Lumere is seeking a highly motivated, results-driven individual to step into our implementation Project Manager role. The Implementation Project Manager will be responsible for directly managing client relationships and onboarding workstreams from sales hand off through implementation completion for all Lumere solutions. This person will also support client-facing projects outside of implementation on an as-needed basis.

Ideal candidates will exhibit excellent communication skills, be highly organized, have 3+ years of previous project management experience, and demonstrate the ability to drive both internal and external stakeholders to deadlines. Experience working in a healthcare provider setting is preferred.

This role will require 25% travel to client sites. This role will report directly to Lumere’s Head of Client Services.

Responsibilities:

Manage multiple Lumere solution implementations in parallel, end-to-end, including:

  • Serve as the main point of contact for new Lumere clients, working directly with director and VP-level leaders at hospitals and health systems to understand their priorities and implement Lumere solutions to meet their goals (traveling to client sites as appropriate)
  • Establish implementation project plans based on Lumere best practice and client need and communicate out implementation progress to both internal and external stakeholders
  • Recognize potential and expected client implementation roadblocks and effectively escalate issues to internal stakeholders
  • Identify appropriate stakeholders for various aspects of implementation (technical, process flow, user adoption, etc.)
  • Become knowledgeable on common client support topics, including:
    • Hospital value analysis and strategic sourcing processes
    • Using purchasing and EHR analytics for decision support
    • Care redesign and clinical variation reduction
  • Manage internal and external data extraction and IT setup processes and liaise between clients and internal data and IT teams to overcome any issues
  • Become engrained in new client workstreams, processes, and hierarchies to help assess how Lumere solutions can be most effectively leveraged across the system to support client needs both in the near and long term
  • Track and monitor progress against implementation milestones using project management tools